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NECCF - Northeast Contact Center Spring Conference and Networking Event

Date and Time:
Tuesday, March 14, 2023 | 8:30 AM - 4 PM
Location:
Franklin Country Club, Franklin, MA

We are excited to have a day sponsored by Genesys and some of their key strategic partners:

Zappix, Observe AI, and more! 

Joining them will be their customers Amica Insurance, GeoBlue, and Radial

 

Each will bring a client and case study for their presentations, giving us practical advice and

an inside look on how each has helped clients optimize their customer experience. 

Amica Mutual Insurance

GeoBlue Jobs and Company Culture

Radial Inc. logo

Join us for a great day of networking and learning!

Screen-Shot-2023-01-10-at-1-29-25-PM           Screen-Shot-2023-01-10-at-1-29-25-PM-1           Screen-Shot-2023-01-10-at-1-29-25-PM-2

 

Don't miss this presentation from Zappix!

REGISTER NOW

 

Who is the event for:
customer-service

Customer Experience Consultants

executives

Account Executives

team-management

Leadership and Management experts

management

Business Development professionals

robot

Automation technical specialists

machine-learning

HRIS and L&D experts

Why attend

leader

Learn from industry experts
qa

Live Q&A and discussions

target (1)

Focused learning

1239719

Networking opportunities

About the event organizers

Founded in 2001 by contact center executives as a grass roots organization, the NECCF is dedicated to addressing the needs of industry professionals by facilitating networking and best practice sharing opportunities at our quarterly events. We believe you will find that the NECCF affords you and your organization a unique opportunity to enhance your contact center's performance.

The NorthEast Contact Center Forum addresses the needs of contact center professionals. It is supported by contact center specialists who want an unbiased "user group"​ for ideas exchange.